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Posts by
Victoria Ebert
Reviews & Referrals
How Rental Operators Can Get More Reviews and Catch Problems Earlier
A simple post-rental follow-up can boost reviews and surface small problems while they are still fresh, before they turn into lost customers.
Success Stories
What Happened When Wave & Ridge Adventure Rentals Switched Booking Platforms
See how Wave & Ridge increased online revenue from 22% to 67% and add-on sales from 5.7% to 43% after switching booking platforms.
Customer Experience
What Today's Operators Need to Know About Customer Expectations
Customers expect convenience, communication, and faster check-ins. Here's how leading operators are adapting.
Industry Insights
How Boat Rental Operators Can Actually Use AI
Simple ways to save time, improve marketing, and run a smoother rental business.
Rentals
Digital Documents for Rental & Tour Businesses: Waivers, Agreements & More
Create digital waivers, rental agreements, and customer documents while simplifying check-in and operations with BookingCentral Digital Documents.
Customer Experience
How Mossy Creek Camper Rentals Built a Successful RV Rental Business in Georgia
Discover how Mossy Creek Camper Rentals built a thriving Georgia RV rental business with premium campers, turnkey service, and great support.
Business Growth
How to Run a Successful Boat Club: Best Practices for Growing Membership, Operations & Revenue
Learn boat club best practices from Rob Gilmore, including operations, membership growth, technology, and strategies for long-term success.
Industry Insights
Boat Rental Software Comparison (2026): Features, Pricing & What to Look For
Not all boat rental software is built the same. Here's what operators should know before making a decision.
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