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Posts by
Victoria Ebert
Industry Insights
Boat Rental Software Comparison (2026): Features, Pricing & What to Look For
Not all boat rental software is built the same. Here's what operators should know before making a decision.
Operational Best Practices
Can You Run Your Entire Rental Business From Your Phone? What Your Booking Software Should Do
What your rental booking software should do when you're away from the desk: check-ins, waivers, payments, photos, and more.
Success Stories
How Tampa Bay Pontoon Rentals Makes Pontoon Boat Rentals Easy for First-Time Boaters
See how Captain Jon Ross built Tampa Bay Pontoon Rentals around first-time boaters, with new boats, clear communication and easy booking.
Industry Insights
How to Use AI to Run Your Rental Business: Meet the BookingCentral AI Connector
See how the BookingCentral AI Connector brings your fleet, orders and balances into Claude or ChatGPT.
Success Stories
How Pierless Boat Rentals Built a 26-Boat Fleet on Wisconsin's Deepest Natural Lake
Since 2009, Pierless Boat Rentals has grown from dockside deliveries to a 26-boat fleet on Green Lake, WI. Here's how they scaled.
Reviews & Referrals
How Rental Operators Can Get More Reviews and Catch Problems Earlier
A simple post-rental follow-up can boost reviews and surface small problems while they are still fresh, before they turn into lost customers.
Success Stories
What Happened When Wave & Ridge Adventure Rentals Switched Booking Platforms
See how Wave & Ridge increased online revenue from 22% to 67% and add-on sales from 5.7% to 43% after switching booking platforms.
Customer Experience
What Today's Operators Need to Know About Customer Expectations
Customers expect convenience, communication, and faster check-ins. Here's how leading operators are adapting.
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About Author
Victoria Ebert
Victoria Ebert is Marketing & Business Development Manager at BookingCentral, where she helps rental and tour operators find practical ways to grow their businesses. With a background in hospitality and vacation rental management, she shares insights on booking technology, guest communication, and the day-to-day work of running a rental operation.
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