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Operational Best Practices
Posts
Operational Best Practices
Can You Run Your Entire Rental Business From Your Phone? What Your Booking Software Should Do
What your rental booking software should do when you're away from the desk: check-ins, waivers, payments, photos, and more.
Industry Insights
How to Use AI to Run Your Rental Business: Meet the BookingCentral AI Connector
See how the BookingCentral AI Connector brings your fleet, orders and balances into Claude or ChatGPT.
Success Stories
How Pierless Boat Rentals Built a 26-Boat Fleet on Wisconsin's Deepest Natural Lake
Since 2009, Pierless Boat Rentals has grown from dockside deliveries to a 26-boat fleet on Green Lake, WI. Here's how they scaled.
Reviews & Referrals
How Rental Operators Can Get More Reviews and Catch Problems Earlier
A simple post-rental follow-up can boost reviews and surface small problems while they are still fresh, before they turn into lost customers.
Success Stories
What Happened When Wave & Ridge Adventure Rentals Switched Booking Platforms
See how Wave & Ridge increased online revenue from 22% to 67% and add-on sales from 5.7% to 43% after switching booking platforms.
Customer Experience
What Today's Operators Need to Know About Customer Expectations
Customers expect convenience, communication, and faster check-ins. Here's how leading operators are adapting.
Industry Insights
How Boat Rental Operators Can Actually Use AI
Practical ways boat rental operators can use AI to save time, improve marketing, and support smoother day-to-day operations.
Customer Experience
How Mossy Creek Camper Rentals Built a Successful RV Rental Business in Georgia
Discover how Mossy Creek Camper Rentals built a thriving Georgia RV rental business with premium campers, turnkey service, and great support.
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