Tour & Activity Booking Software for Modern Operators

Manage schedules, capacity, private tours, pricing, waivers, guides, and guest communication from one connected platform.
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A Seamless Checkout for Your Website

BookingCentral integrates directly with your existing website, making it easy for customers to check availability and book in just a few clicks.

Let guests book public or private tours from your website with live availability, ticket options, participant counts, and add-ons. The checkout flow collects the details your team needs for each departure.

Manage Your Tours and Activities with Ease

Easily manage your tours and activities with a calendar designed for operators. Drag and drop to reschedule bookings, and BookingCentral automatically updates your customers so nothing falls through the cracks.
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Power Private Tours & Activities

Whether you already offer private experiences or want to introduce them as a new revenue stream, BookingCentral makes it easy to manage both public and private tours in one system.

Offer a departure as a public trip, a private group, or both. Configure ticket types and group options so customers can choose the experience while your team keeps capacity and schedules organized.

Flexible Options to Increase Revenue

Add equipment, upgrades, promotions, custom fields, or vouchers to the checkout flow. This lets you tailor each activity booking and capture the details guides need before departure.
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Keep Track of Your Resources With Ease

Every unit, staff member, and add-on accounted for.

Set up boats, carts, RVs, vehicles, guides, and equipment as resources, set capacity, and let BookingCentral assign them automatically as bookings come in. Resources can be shared across rentals, tours, and activities, and the system prevents double booking.

Your Dashboard, Your Way

Customize your dashboard to show Guide Assignments, Today and Tomorrow’s Activities, and custom Tags to clearly see what bookings need attention. This is the first view of the platform that will help you stay organized and prepared to welcome your customers with a smile.

Send participants a pre-check-in link to complete waivers and required details before the tour. Staff can review the booking and participant information before the group gathers.

Change Start & Finish Times of Bookings

Easily change and update the times your reservations begin and finish, and slide them from one day to another all from the same Master Calendar screen. Go from day to week to month view with a single click.
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Booking and Operations Tools Built for Your Business

Online Booking & Payments

Sell tours and activities online with real-time capacity, private or group options, participant pricing, add-ons, secure payments, and automated confirmations.

Guide, Capacity & Resource Management

Manage tour times, capacity, guides, vehicles, and equipment from one calendar. Adjust schedules, assign resources, and keep staff informed as the day changes.

Mobile App & Guest Check-In

Check in participants from the counter or field, review booking details, collect balances and signatures, complete checklists, and keep the team updated in real time.

Digital Documents & Participant Waivers

Create waivers, safety forms, agreements, and policies with electronic signatures. Collect participant details and required uploads, then track completion for every booking.

QR Codes & Pre-Check-In

Use public QR codes to open tour booking, participant waivers, or pre-check-in. Reduce lines and give staff faster access to the information needed before departure.

Memberships & Recurring Programs

Create membership tiers, passes, member pricing, booking rules, add-ons, and dedicated availability for repeat guests, clubs, and subscription-based experiences.

Customer Communication

Send customizable email and SMS confirmations, reminders, waiver links, and follow-up review requests. Use two-way texting and Broadcast Messages to keep guests informed when weather, schedules, or delivery plans change.

Dynamic Pricing

Set rates by season, date, duration, demand, or time slot. Support the pricing rules your operation needs while keeping availability, checkout totals, and payment status connected.

Dispatch, Delivery & Assignments

For operations moving guides, vehicles, or equipment, organize assignments, stops, addresses, notes, customer details, text notifications, and daily manifests in one workflow.

Reporting & Analytics

Review booking, sales, payment, manifest, damage, gratuity, and summary reports. Download data, monitor revenue, and understand demand and fleet activity from one connected system.

Add-Ons, Promotions & Vouchers

Increase booking value with accessories, packages, upgrades, and flexible add-on pricing. Create promotion codes and automatic vouchers to support campaigns, cancellations, and future visits.

Damage Deposits & Secure Payments

Collect deposits or full payment at checkout, pre-authorize a card for damages, track balances, and release authorizations automatically based on your rental policies.

Who it's for

  • Operators running scheduled tours, cruises, charters and guided activities with set departure times
  • Operators who sell the same departure as a public trip, a private group, or both
  • Operators who share boats, vehicles, guides and equipment across tours and rentals
  • Weather-dependent operators who need to cancel and rebook guests quickly

Problems it solves

  • Public and private groups on one schedule Configure ticket types and group options so customers choose the experience while capacity and schedules stay organized.
  • Guides, vehicles and equipment overlapping Set capacity and resources. Resources are assigned automatically as bookings come in, can be shared across tours, activities and rentals, and are protected from double booking.
  • Participant paperwork Send a pre-check-in link so every participant completes waivers and required details before the tour. Staff review the booking and participant information before the group gathers.
  • Knowing who is guiding what The dashboard can show guide assignments, today's and tomorrow's activities, and custom tags for bookings that need attention.
  • Weather forces a cancellation A broadcast message reaches everyone on a tour by text or email and can be personalized.
  • Missing details guides need Custom fields in checkout capture the information each activity requires.
  • Revenue per guest Add equipment, upgrades, promotions, vouchers and cross-sell offers to the booking flow.

How it works

  1. Guest books online They choose a public or private departure, ticket types, participant count and add-ons, and pay at checkout.
  2. Resources are assigned Capacity, guides, vehicles and equipment are assigned automatically and protected from double booking.
  3. Before the tour Every participant gets a pre-check-in link for waivers and required details. Confirmation and reminder texts go out.
  4. Day of The dashboard shows today's activities and guide assignments. Staff check participants in from the counter or the field.
  5. If weather changes A personalized broadcast message reaches everyone on the tour. Guests can reply by two-way text.
  6. After the tour A thank-you and review request go out, and the order feeds reporting.

Results from operators

  • Crab Island Company

    Destin, FL · Tours

    Automated texting gave the owner her mornings back. “It was life changing. Boom—I had two hours of my day back, every day!”

  • Harbor Country Adventures

    Michigan City, IN · Tours and rentals

    Two tour boats (one carries 150 passengers), winery buses, jet skis and kayaks run from one system. “The BookingCentral system also sends reminders and collects waivers automatically.”

  • Podium Boats

    San Francisco Bay Area · Boat charters

    Founded by an Olympic bronze medalist, Podium charters coach boats to Olympic teams and yacht clubs. “BookingCentral is now critical to how we operate. It keeps everything easy to find and centralized.”

Frequently asked questions

Can I offer the same departure as a public tour and a private charter?

Yes. Offer a departure as a public trip, a private group, or both, and configure ticket types and group options so capacity stays organized.

Can I assign guides to tours?

Yes. Guides are resources you can assign to tours, and the dashboard can show guide assignments and today's and tomorrow's activities.

Can every participant sign a waiver before the tour?

Yes. Send a pre-check-in link so participants complete waivers and required details in advance, and track completion for every booking.

How do I handle a weather cancellation?

Send a broadcast message to everyone on the tour by text or email, and personalize it so it doesn't read like a generic alert.

Can I share a boat or vehicle between a tour and a rental?

Yes. Resources can be shared across tours, activities and rentals, and the system prevents double booking.

What does BookingCentral cost?

There is no monthly subscription and every feature is included. You pay a small fee on each booking, which can be passed to guests at checkout, plus a one-time onboarding fee scoped to the size of your operation. An annual minimum may apply to some operations, based on how much you process each year. It is separate from your per-booking fees.

FREE GUIDE!

The Essential Booking System Guide

Filled with useful tips and tricks on how to manage your rental or activity business successfully. We’ve provided tools that you need to increase sales and keep your customers happy.
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Communication: Automated

BookingCentral keeps you and your customers fully informed and engaged from the first click.

Automated Order Confirmation

Phone screen showing a BookingCentral order confirmation for a pontoon rental, with booking code, confirmed status, itemized charges and a paid balance of $0.00

Text Message Reminders

Phone text message with check-in instructions for a paddleboard rental, including a map pin, the rental time and directions to the shop

Follow Up Ratings Requests

Phone screen with a How did we do? survey where guests tap a one-to-five-star rating after their rental

Broadcast Message Center

Run Your Rental Business More Efficiently

BookingCentral is an all-in-one booking and rental management platform for boat rentals, golf cart rentals, RV rentals, powersports, equipment rentals, and tour operators. Manage reservations, customer communication, check-ins, fleet visibility, pricing, and daily operations in one system built to simplify growth.
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Have Questions?
Call us at 1-877-220-9120
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